Guest services - Schönbrunn Palace & Sisi Museum

Your mission:

• Welcome guests at the ticketing desk and issue tickets
• Distribute and clean audio guides
• Cloakroom service
• Cultural guiding
• Invigilate the show rooms - protecting rooms, objects and guests
• Answer questions, give directions, share history and stories in context

Your workplace:

At our sites, ticketing, invigilating and cultural guiding aren't separate areas. Over the course of a day or a week you rotate - depending on experience and training - between stations: show rooms, ticketing, audio-guide desk, cloakroom. At Schönbrunn Palace the Children's Museum and outdoor stations on the grounds come in as well; at the Sisi Museum ensemble, the Kaiserappartements and the Silberkammer. The rotation keeps things varied - and means you get to know the whole house.

Your story:

• You enjoy contact with international guests
• Observation skills, inner calm and physical fitness
• Confident German and English; any further language helps